Security & Compliance Statement
At iGlobal Services ("iGlobal", "we", "us"), protecting the confidentiality, integrity, and availability of information entrusted to us is a core responsibility. This Security & Compliance Statement outlines our approach to safeguarding data, managing risk, and maintaining operational trust across our global services.
1. Our Security Philosophy
iGlobal Services follows a risk-based, defense-in-depth security approach designed to:
• Protect client, candidate, and partner information
• Reduce unauthorized access, disclosure, or misuse
• Support regulatory and contractual obligations
• Maintain operational resilience across global delivery models
Security is treated as a shared responsibility across leadership, employees, contractors, and partners.
2. Information Security Controls
We implement a combination of administrative, technical, and organizational safeguards, including:
Administrative Controls
• Confidentiality and data-handling obligations for all personnel
• Role-based access principles (least privilege)
• Internal policies governing acceptable use, data handling, and ethics
• Ongoing security awareness and best-practice reinforcement
Technical Controls
• Secure cloud-based infrastructure
• Encrypted communications where appropriate
• Authentication and access controls
• Segregation of environments and data
• Monitoring for abnormal activity and misuse
Organizational Controls
• Limited access to sensitive data
• Use of trusted third-party service providers
• Contractual data protection obligations for vendors and offshore teams
3. Data Protection & Privacy Alignment
Our security practices are designed to support applicable data protection frameworks, including:
• GDPR (General Data Protection Regulation)
• CCPA / CPRA (California Consumer Privacy laws)
• Applicable U.S. federal and state privacy principles
Data is collected, processed, retained, and disposed of in accordance with our Privacy Policy and contractual commitments.
4. AI, Automation & Digital Systems Security
iGlobal uses AI-assisted tools, automation platforms, analytics systems, and digital workflows to support service delivery.
Our approach includes:
• Human oversight of AI-assisted outputs
• No autonomous legal, employment, or immigration decisions
• Controlled access to AI tools and system configurations
• Responsible use principles aligned with fairness and transparency
AI systems are treated as decision-support tools, not decision-makers.
5. Third-Party & Vendor Risk Management
We work with third-party vendors for infrastructure, communications, analytics, and service delivery.
Our vendor approach includes:
• Use of reputable, industry-standard platforms
• Contractual confidentiality and data protection requirements
• Limited data sharing based on operational necessity
While we take reasonable steps to assess vendors, each third party remains responsible for its own security controls.
6. Offshore & Global Delivery Security
For services involving offshore or distributed teams, iGlobal implements:
• Controlled access to systems and data
• Confidentiality obligations for all team members
• Segregation of client-specific data
• Process controls aligned with engagement scope
Global delivery does not reduce our commitment to data protection and confidentiality.
7. Incident Response & Breach Management
iGlobal maintains procedures to:
• Identify and assess potential security incidents
• Contain and mitigate risks
• Escalate issues internally
• Notify affected parties where legally required
Security incidents are handled promptly and responsibly, in alignment with applicable laws and contractual obligations.
8. Business Continuity & Resilience
We take reasonable steps to ensure service continuity, including:
• Cloud-based infrastructure
• Redundant systems where appropriate
• Distributed operational capabilities
While no system is immune to disruption, we plan for resilience and recovery.
9. Compliance & Legal Obligations
iGlobal Services operates in accordance with:
• Applicable laws and regulations
• Contractual security obligations
• Ethical business standards
We do not claim formal certifications (such as ISO, SOC, or HIPAA) unless explicitly stated in a written agreement.
10. Client & User Responsibilities
Security is a shared responsibility. Clients and users are expected to:
• Safeguard credentials and access details
• Use services responsibly
• Notify iGlobal of suspected security issues
• Comply with applicable laws and agreements
11. Policy Review & Updates
This Security & Compliance Statement may be updated periodically to reflect changes in technology, regulations, or operations. Updates will be posted with a revised effective date.
12. Contact for Security Matters
For security-related inquiries or concerns:
Email: security@iglobal.services
Website: https://www.iglobal.services